How to purchase from GPA?

**wixy** · December 31st, 2009, 11:57 PM

I live outside the USA and am interested in purchasing the Greap Plains Audio (GPA) altec 604's, however, whenever I email GPA about costs (I have emailed multiple times over the past year) I do not get a reply.

How then to purchase from GPA? (without having to phone)

The very poor communication also makes me very wary now about ever purchasing from them. Can GPA be trusted if I ever do make contact?

This really sucks as I have my heart set on the 604's.

**mah** · January 1st, 2010, 12:23 AM

Send a FAX asking for total price(U.S. dollars), including shipping to your location, as well as acceptable method of payment.

Emailing GPA is very hit-and-miss.

I think a phone call is the best way to contact GPA but make allowance for time zones.

Cheers, Marshall.

**Old Guy** · January 1st, 2010, 12:29 AM

Email is pretty much the worst way to deal with them. Phone is best but I understand.

The Fax idea is good, or even just good old mail.

They are very honorable people who work very hard. Getting people's work done takes priority...they don't have a huge staff to take care of emails for them like a big company would.

**magnarc** · January 1st, 2010, 01:04 AM

Phone is best but I have had success with email.

You can get a cheap calling card from the servos here and use it to call the US.

Their Fedex rates are also VERY good.

**Altec Best** · January 1st, 2010, 04:57 AM

Originally Posted by Old Guy

Email is pretty much the worst way to deal with them. Phone is best but I understand.

The Fax idea is good, or even just good old mail.

They are very honorable people who work very hard. Getting people's work done takes priority...they don't have a huge staff to take care of emails for them like a big company would.

DITTO !!! the first couple times I tried to email it took a long time to get an answer.They are small company.But when you call you get an answer in a couple rings.OG has it right they are very trustworthy people and work is GUARANTEEED !!! Don't be wary when you receive your 604's you will be very very happy.Good Luck with your quest.

**wixy** · January 1st, 2010, 07:06 PM

Thanks for the advice guys, I guess I'll have to call.

Another question, how well do they package the items to protect from damage during transit?

**bfish** · January 1st, 2010, 07:21 PM

Professionally. However, if you have a particularly sadistic delivery driver (like my USPS guy) insurance is cheap protection.

GPA is a top-notch business, staffed by professionals that care as much about your stuff as you do. The only negatives I'm aware of have already been mentioned, lack of posted prices and dislike of email. I have more than enough (earned) respect for them to overlook those minor issues. I assume they have good reasons for both.

**gortnipper** · January 4th, 2010, 11:41 PM

Originally Posted by wixy

Thanks for the advice guys, I guess I'll have to call.

Another question, how well do they package the items to protect from damage during transit?

Very well. I had mine shipped twice - once to San Francisco and then from SF to Auckland. No problems with the packaging protecting the drivers - very good and sound packaging. However, since I had #3 and #4 of the 8H-III drivers, there was a problem with some cardboard dust in the first run of the boxes, but Bill assured me that they sorted this out after the first few shipped.